PRIVACY POLICY

This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services. It also explains your privacy rights and how the law safeguards you.

We collect and use your personal data to enhance and deliver our services. By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Types of Data Collected by EverJade Jewellery

Personal Data

While using our services, we may request that you provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when you interact with our services.

This data may include details such as your device’s Internet Protocol (IP) address, browser type, browser version, the pages you visit on our site, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access our services via a mobile device, we may collect specific information automatically, including but not limited to the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also gather information that your browser sends whenever you visit our website or access it through a mobile device.

Tracking Technologies and Cookies

We utilise cookies and similar tracking technologies to monitor activity on our website and store specific information. These tracking technologies include beacons, tags, and scripts that collect and track information to improve and analyse our services. The technologies we use may include:

    • Cookies or Browser Cookies: Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Unless you have adjusted your browser setting to refuse cookies, our service may use cookies.
    • Web Beacons: Certain sections of our service and emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs). These help EverJade Jewellery count users who have visited particular pages or opened an email and provide other related website statistics (e.g., recording the popularity of certain content and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies.

    • Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the purposes outlined below:

    • Necessary / Essential Cookies
      • Type: Session Cookies
      • Administered by: Us
      • Purpose: These cookies are essential for providing you with services available through the website and enabling you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to deliver those services.
    • Cookies Policy / Notice Acceptance Cookies
      • Type: Persistent Cookies
      • Administered by: Us
      • Purpose: These cookies identify whether users have accepted the use of cookies on the website.
    • Functionality Cookies
      • Type: Persistent Cookies
      • Administered by: Us
      • Purpose: These cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The goal is to provide you with a more personalized experience and avoid requiring you to re-enter your preferences each time you visit the website.
    • Tracking and Performance Cookies
      • Type: Persistent Cookies
      • Administered by: Third-Parties
      • Purpose: These cookies track information about website traffic and user interaction. The data collected via these cookies may directly or indirectly identify you as an individual visitor because the information is typically linked to a pseudonymous identifier associated with the device used to access the website. We may also use these cookies to test new pages, features, or functionality on the website to see how our users respond to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

How EverJade Jewellery Uses Your Personal Data

EverJade Jewellery may use your personal data for the following purposes:

  • To Provide and Maintain Our Service: We use your data to ensure the smooth operation of our services and to monitor how they are used.
  • To Manage Your Account: Your personal data helps us manage your registration as a user, giving you access to various functionalities available to registered users.
  • For Contractual Obligations: We use your information to fulfill and manage contracts related to purchases or services you have requested or entered into with us.
  • To Communicate with You: We may contact you via email, phone, SMS, or other electronic means, such as push notifications, to provide updates, and important information about the services, products, or features you’ve engaged with, including necessary security updates.
  • To Inform You About News and Offers: We may send you information about products, services, or events that are similar to those you have purchased or inquired about unless you have opted out of receiving such communications.
  • To Manage Your Requests: Your data is used to address and manage any requests or inquiries you submit to us.
  • To Deliver Targeted Advertising: We may use your information to create and display advertising content tailored to your interests or location, often in collaboration with third-party vendors, and to measure the effectiveness of these ads.
  • For Business Transfers: In the event of a merger, restructuring, or other transfer of our assets, your personal data may be included as part of the assets transferred as part of such transactions.

In the event of, or during negotiations for, any merger, sale of company assets, financing, or acquisition of all or part of our business by another company, your personal information may be shared or transferred.

  • With Service Providers: We may share your personal data with service providers who assist us in monitoring and analysing the use of our services, displaying advertisements on third party websites after you’ve visited our site, processing payments, and contacting you.
  • With Affiliates: We may share your information with our affiliates, requiring them to adhere to this Privacy Policy. Affiliates include our parent company, subsidiaries, joint venture partners, or any other companies we control or that are under common control with us.
  • With Business Partners: We may share your data with business partners to provide you with specific products, services, or promotional offers.
  • With Other Users: When you share personal information or interact publicly with other users, that information may be visible to all users and could be distributed outside the platform.
  • With Your Consent: We may disclose your personal information for any other purposes, but only with your explicit consent.

Retention of Your Personal Data

EverJade Jewellery will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will keep and use your personal data to the extent required to comply with our legal obligations (for instance, if we are obliged to retain your data to comply with relevant laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Generally, usage data is retained for a shorter duration, except in cases where this data is needed to enhance the security or functionality of our service, or where we are legally required to keep it for extended periods.

Transfer of Your Personal Data

Your information, including personal data, is processed at EverJade Jewellery’s operating offices and in any other locations where the parties involved in the processing are based. This means your data may be transferred to — and stored on — computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your region.

By consenting to this Privacy Policy and submitting your information, you agree to this transfer.

EverJade Jewellery will take all reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy. No transfer of your personal data will occur to an organisation or a country unless there are adequate controls in place, including the security of your data and other personal information.

Deleting Your Personal Data

You have the right to request the deletion of your personal data that we have collected about you, or to ask for our assistance in doing so.

Our service may allow you to delete certain information directly within the platform. You can update, amend, or delete your information at any time by signing in to your account (if you have one) and navigating to the account settings section, where you can manage your personal information. Additionally, you may contact us to request access to, correct, or delete any personal information you have provided.

Please be aware that there may be instances where we are required to retain certain information due to legal obligations or other lawful bases.

Disclosure of Your Personal Data

Business Transactions
If EverJade Jewellery undergoes a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. In such cases, we will notify you before your personal data is transferred and becomes subject to a different privacy policy.

Law Enforcement
In certain situations, the Company may be required by law to disclose your personal data, or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements
The Company may disclose your personal data if we believe in good faith that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing related to the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability

Security of Your Personal Data

We are committed to safeguarding your personal data. However, it’s important to understand that no method of online transmission or electronic storage is entirely secure. Although we use industry-standard measures to protect your personal data, we cannot ensure complete security.

Detailed Information on the Processing of Your Personal Data

Our Service Providers may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on our Service, and they do so in accordance with their own privacy policies.

Analytics

We utilise third-party service providers to track and analyse the usage of our Service.

Google Analytics

Google Analytics, provided by Google, is a tool that tracks and reports on website traffic. Google uses the collected data to monitor how our Service is used, and this data may be shared with other Google services. Additionally, Google may use this data to tailor and personalise ads within its own advertising network.

To opt out of having your activity on our Service tracked by Google Analytics, you can install the Google Analytics opt-out browser add-on. This tool prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sending information to Google Analytics.

For further information on Google’s privacy practices, please visit the Google Privacy & Terms page: Google Privacy & Terms.

​​Email Marketing

We may use your Personal Data to send you newsletters, marketing updates, promotional materials, and other information that we believe might interest you. If you prefer not to receive these communications, you can opt-out at any time by following the unsubscribe link included in our emails or by contacting us directly.

Payments

If you make purchases through our Service, we may use third-party payment processors to handle payment transactions. We do not store or collect your payment card details. Instead, this information is directly processed by our third-party payment providers, who manage your data in accordance with their own Privacy Policies. These payment processors comply with PCI-DSS standards established by the PCI Security Standards Council, which includes major brands like Visa, Mastercard, American Express, and Discover, to ensure the secure handling of payment information.

Behavioural Remarketing

We use remarketing services to show you advertisements after you’ve visited our Service. Our third-party partners use cookies and similar technologies to identify your device and understand how you interact with our Service. This helps us tailor our advertisements to your interests and improve your experience.

These third-party vendors collect, store, use, process, and transfer information about your activity on our Service according to their own Privacy Policies. They help us:

  • Measure and analyse traffic and browsing patterns on our Service
  • Display ads for our products and/or services on other websites or apps
  • Evaluate the effectiveness of our advertising campaigns

You can also manage your advertising preferences on mobile devices by enabling privacy features such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalisation (Android). Check your device’s help system for more details.

We may share information such as hashed email addresses or other online identifiers with these third-party vendors to help them serve ads across different devices and browsers. For more details on their technologies and cross-device capabilities, please refer to the Privacy Policies of the vendors listed below.

Third-Party Vendors We Use:

Usage, Performance, and Miscellaneous

We may engage third-party Service Providers to help maintain and enhance our Service.

Google Places
Google Places is a service that provides information about locations via HTTP requests and is operated by Google.

Google Places may collect data from you and your device for security reasons.

The data collected by Google Places is handled according to Google’s Privacy Policy: Google Privacy Policy.

Data protection and privacy regulations

  1. Consent: You have provided explicit consent to process your Personal Data for specific purposes.
  2. Contractual Necessity: Processing is essential for fulfilling a contract with you or for addressing pre-contractual obligations.
  3. Legal Obligations: Processing is required to comply with legal obligations that EverJade Jewellery must adhere to.
  4. Vital Interests: Processing is necessary to protect your vital interests or those of another individual.
  5. Public Interests: Processing is related to performing tasks in the public interest or exercising official authority vested in EverJade Jewellery.
  6. Legitimate Interests: Processing is required for the legitimate interests pursued by EverJade Jewellery.

If you need further clarification on the specific legal basis for processing your Personal Data, including whether it is a statutory or contractual requirement or necessary for entering into a contract, EverJade Jewellery will be happy to assist.

Children’s Privacy

Our Service is not intended for individuals under the age of 16, and we do not knowingly collect personally identifiable information from anyone in this age group. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us immediately. Should we discover that we have collected Personal Data from anyone under 13 without parental consent, we will take steps to delete that information from our systems.

If consent is required by law for processing your information and your country mandates parental consent, we may seek your parent’s approval before collecting or using that information.

Links to Other Websites

Our Service may include links to websites operated by third parties. If you follow a link to a third-party site, you will be directed away from our Service. We recommend reviewing the Privacy Policy of each site you visit.

We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with the updated Privacy Policy.

You will be notified of significant changes via email and/or a prominent notice on our Service before the changes take effect. The “Last updated” date at the top of this Privacy Policy will also be revised.

We encourage you to review this Privacy Policy regularly to stay informed of any updates. Changes take effect when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: info@everjade.com